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State Farm® Insurance Agent Chad Burtch

4.9 out of 5 average rating (388 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Marianne Mason

May 18, 2023

5  out of  5 rating by Marianne Mason
"The State Farm team was great to work with. Gustavo Gaytan, the local Account Rep. lead me through the claims process seamlessly as did the State Farm Claims Agent. Both were professional, friendly and thorough ensuring the repairs to my car happen ASAP. Thanks State Farm!"

Sarah H

May 17, 2023

5  out of  5 rating by Sarah H
"Great service! Quick response time and action taken promptly for account updates. Appreciate all Gustavo's help."

Sarita Sanz

May 9, 2023

5  out of  5 rating by Sarita Sanz
"Congratulations to Rebeca. Very good service."

Patrick C Dunagan

May 5, 2023

5  out of  5 rating by Patrick C Dunagan
"My 5-star review is for my Chad and local team in Iowa City. I was very frustrated with State Farm, and with the help of Chad and team everything was finally resolved. It's due to this local office, and outstanding agent that I've been with since 1996, that I will continue with State Farm. Thanks!"

Corey Glas

May 3, 2023

5  out of  5 rating by Corey Glas
"Gustavo and the Chad Burtch and whole State Farm team are super helpful and informative! Highly recommend State Farm!"

John Nelson

May 1, 2023

5  out of  5 rating by John Nelson
"Always help with exactly what I need promptly!! The whole office"

Susann Ahrabi-fard

April 19, 2023

5  out of  5 rating by Susann Ahrabi-fard
"I called Jill to help close my mom's account after her passing. Jill was so helpful and understanding. I really appreciated it!"

bob schaefer

April 18, 2023

5  out of  5 rating by bob schaefer
"I'm was sincerely relieved to find how easy and quick it was to update my payment info. The person assisting me made it simple and a joy to deal with."

Todd Patterson

April 13, 2023

5  out of  5 rating by Todd Patterson
"Had a great interaction with Dawn and Jill. We needed to switch around, transfer, and rearrange some auto policies. Customer service is not dead!! A+ I highly recommend the Chad Burtch State Farm agency in Iowa City."

Jane Augspurger

April 11, 2023

5  out of  5 rating by Jane Augspurger
"Would like to give a shout out to Jill at Chad Burtch State Farm Insurance! Was very helpful when my folk’s had some life changing circumstances and she was invaluable in helping me navigate some changes in coverage."

Betty K

April 10, 2023

4  out of  5 rating by Betty K
"What I like the most with this Business is that John is always quick to reply to my emails or text messages."

Kathy Vance

April 3, 2023

5  out of  5 rating by Kathy Vance
"We have had State Farm Insurance for almost 40 years now. This company and this particular office (Chad Burtch) takes care of everything for you. You get what you pay for with insurance and I am so glad that we have State Farm Insurance. It's well worth it! Call Chad Burtch in Iowa City for all your insurance needs."

Angela Rublaitus

March 23, 2023

5  out of  5 rating by Angela Rublaitus
"Gustavo was super nice and helped me understand everything we went over! I was expecting to be confused with all the terminology but he used very accessible language and took the time to explain things that I didn’t understand"

Simona Salih

March 16, 2023

5  out of  5 rating by Simona Salih
"My friend Sofia was looking for a home insurance and we got the pleasure to talk to agent George Elossais. Talking to him felt like we were talking with someone we knew. He right away sent us an email with the details about the home insurance offer so we can see it and also to be able to go step by step over it. By the end of our conversation not only that my friend got a good offer for the home insurance, but both of us got a good price offer for car insurance. So, thank you George for this beautiful experience."

Shawn McCullough

February 23, 2023

5  out of  5 rating by Shawn McCullough
"I have been covered by Chad Burtch’s State Farm for almost ten years now and have always been super satisfied. Not only do they provide amazing coverage but you realize get the feeling that they care and want to find the best coverage and savings for you. Recently I had my yearly policy review with John Osterhout. He was very professional and thorough and was able to get me better coverage for less money. I would highly recommend this office to anyone and everyone I know."

Benjamin Woida Clark

February 14, 2023

5  out of  5 rating by Benjamin Woida Clark
"So far getting set up has been quick and easy with lots of support from the staff."

Gayle Ripperger

February 6, 2023

1  out of  5 rating by Gayle Ripperger
"State Farm is Not the Insurance company you want to insure your property with. They don't like to pay claims, they must think you must keep paying insurance but never file a claim, but they will drop you if you file 2 claims and my payment was never late and one was due to dereceo storm, and the other I didn't want them to pay I just wanted a letter saying they wouldn't cover it as I really didn't think they would pay. So they paid and now they are dropping me and still owe me $$ and saying I have to deal with them ven after They drop Me. That's not right State Farm is Very wrong how they treat thier customers. There's alot of bad talk going around about State farm I just wish I would have known sooner. Just Beware of that sad Company.✌️"

Jeremy Dietmeier

January 31, 2023

5  out of  5 rating by Jeremy Dietmeier
"I met with John virtually. He was helpful in understanding my policy and took the time to explain my options. He didn't try to upsell me or get me to buy coverage I don't need (something I often worry about when meeting with insurance agents). The team is also very responsive. The answer my emails or texts within a couple hours and make sure my questions are answered."

Craig Martin

January 20, 2023

5  out of  5 rating by Craig Martin
"Helpful as always. Been a customer for 20+ years."

Randa Doud

January 18, 2023

5  out of  5 rating by Randa Doud
"Gustavo was extremely kind and helpful!"

Amy Pearson

January 17, 2023

5  out of  5 rating by Amy Pearson
"The Chad Burtch team have been knowledgeable, friendly and helpful!"

John Finamore

January 9, 2023

5  out of  5 rating by John Finamore
"A shout-out to Deisy Verdines who in mere minutes supplied me via email with a replacement for my lost insurance card."

Seth Mize

January 5, 2023

5  out of  5 rating by Seth Mize
"These are great people to work with. I’d highly recommend Chad Burtch’s office for your insurance"

Mirtha Koch

January 5, 2023

5  out of  5 rating by Mirtha Koch
"(Translated by Google) He was very helpfully, nice, and professional. I highly recommended the company. It was very useful To speak with someone in my language, Gustavo is very professional, educated and knows his job. I will recommend them to friends (Original) He was very helpfully, nice, and profesional . I highly recommended the company . Fue muy útil Para hablar con alguien en mi lengua , Gustavo es muy profesional educado y sabe su trabajo . Los recomendare a amigos"

Paul Flemr

December 14, 2022

5  out of  5 rating by Paul Flemr
"Great staff and very responsive office to all our insurance needs. Chad is a trusted resource for a lot of products and his team is equally adept at caring for various areas of needed help."