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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rodrigo Medina

Rodrigo Medina

March 26, 2025

5  out of  5
rating by Rodrigo Medina
"Personally, I didn't think of pairing with Statefarm until Sam (Samuel) Patterson gave me a call and gave me all the patience in the world since I'm such a busy college student. He gave me a quick call, didn't beat around the bush, didn't push anything on me, bro was solid. Sent me some quotes and they looked awesome, I was being difficult due to my schedule but Sam didn't care at all, he was just happy to help. Got me switched over and I've saved quite a bit of money through them. Thanks Sam!"
We responded:
"Thank you for your kind review, Rodrigo! We’re pleased to hear that Sam was able to assist with your insurance needs. Feel free to reach out to him and our Good Neighbor team in Iowa City anytime!"
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Erica Devine

March 26, 2025

5  out of  5
rating by Erica Devine
"Had an accident on Tuesday. Chad checked in on me that afternoon to make sure I was ok. Gustavo took care of our claim quickly and made sure we had everything we needed. I get to pick up my new to me car tomorrow."
We responded:
"Thank you for sharing your experience, Erica! We’re so glad Chad and Gustavo were there to support you throughout the process. If you need anything, don’t hesitate to reach out to our team."
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david carnes

March 25, 2025

5  out of  5
rating by david carnes
"Chad Burtch was very helpful he was very knowledgeable about insurance and my needs hewas very polite it was the best experience I've ever had signing for insurance I look forward to working with him in the future and will highly recommend him to others Thank you so much"
We responded:
"David, thank you for taking the time to give us a great review! We appreciate you and are here to help in any way we can. Please reach out to our office in Iowa City if we can be of further assistance."
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Sopan Patel

March 25, 2025

5  out of  5
rating by Sopan Patel
"Chad Burtch - State Farm Insurance Agent is a fantastic with excellent service and knowledgeable staff. I highly recommend working with Hunter, who went above and beyond to find the best coverage for my needs. They were professional, responsive, and made the entire process easy and stress-free."
We responded:
"Sopan, thank you for your wonderful review. We appreciate the opportunity to assist you with your insurance needs and we’re glad Hunter could provide the Good Neighbor service we strive for."
Profile photo of Dializ Echevarria Lopez

Dializ Echevarria Lopez

March 25, 2025

5  out of  5
rating by Dializ Echevarria Lopez
"Gustado Gaytan me ha dado muy buen servicio excelente empleado y con mucho conocimiento"
We responded:
"¡Agradecemos tu opinión! Estamos encantados de saber que tuviste una gran experiencia con nuestra oficina de State Farm."
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junior kabuana

March 25, 2025

5  out of  5
rating by junior kabuana
"Nice job"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
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Sincere Bloodson

March 25, 2025

5  out of  5
rating by Sincere Bloodson
"Needed renters insurance but didnt understand why it was needed but luckily mr.patterson simplified the process and was very patient while doing so. All around 10/10 service"
We responded:
"Thank you so much for your review! We work hard to make sure that our Good Neighbors understand their renters insurance options and feel confident in their coverage. We appreciate the opportunity to assist you!"
Profile photo of Alex Nuñez

Alex Nuñez

March 25, 2025

5  out of  5
rating by Alex Nuñez
"Sam was very fast and very efficient with communication, something I really value from this kind of processes. Also, Im new in US he was very patient with my questions and issues. Thanks!"
We responded:
"Alex, thank you for your kind review! We’re happy to hear that Sam was able to assist you with your insurance needs. Please reach out to our Good Neighbor team anytime."
Profile photo of Coty Zimmerman

Coty Zimmerman

March 24, 2025

5  out of  5
rating by Coty Zimmerman
"Easy to deal with and was quick and easy to add another vehicle to my policy"
We responded:
"We appreciate you, Coty! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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Mike Stubbs

March 24, 2025

5  out of  5
rating by Mike Stubbs
"Just had a long call with John (?). Dropped my former insurer. He was a great help. Talked me through the entire process, including canceling my former policy and the monthly payment from my checking account."
We responded:
"Thank you, Mike, for sharing your experience with us! We're happy to hear that John was able to assist you effectively and make the transition smooth. If you have any more questions or need further assistance, feel free to reach out."
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Jeri Connell

March 18, 2025

5  out of  5
rating by Jeri Connell
"Gavin was absolutely wonderful. He answered all my questions and saved me money."
We responded:
"Thank you, Jeri, for your wonderful review! We're glad Gavin provided great service and helped you save money. Your satisfaction means a lot to us, and we look forward to serving you again!"
Profile photo of kapelland

kapelland

March 17, 2025

5  out of  5
rating by kapelland
"Gavin helped me quite a bit when setting up my car insurance, and was very patient, kind, and informative."
We responded:
"Thank you, kapelland, for your wonderful feedback! We're thrilled to hear that Gavin provided you with excellent service while setting up your car insurance. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out."
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Darla Babcock

March 15, 2025

5  out of  5
rating by Darla Babcock
"David was great at finding what I needed. He explained things clearly, he didn't just throw a term at me. I could understand what he was saying!! Very personal, nice guy!"
We responded:
"Darla, we truly appreciate your feedback! Our team is dedicated to making sure that you have the best experience possible, and we’re so glad that David was able to assist. Thank you for choosing our agency!"
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Tammy Rodriguez

March 14, 2025

5  out of  5
rating by Tammy Rodriguez
"Amazing service and awesome agent I wish I could give more then 5 stars because I would"
We responded:
"Tammy, we really appreciate your kind words! Knowing that we made your insurance experience a positive one is exactly why we love what we do. Thank you for choosing our agency! "
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Janet Shirk

March 13, 2025

5  out of  5
rating by Janet Shirk
"Super friendly! Easy to work with! All in all would recommend!"
We responded:
"Thank you, Janet, for your great review! We're happy to hear that you found our team friendly and easy to work with. Your recommendation means a lot to us. We look forward to helping you with your insurance needs in the future."
Profile photo of Antonio Broadnax

Antonio Broadnax

March 12, 2025

5  out of  5
rating by Antonio Broadnax
"Gavin was great appreciated everything you did for me sir big time will be reaching back out for other services soon."
We responded:
"We value your business and your trust, Antonio! Our goal is to be here for you through all of life’s changes—thank you for letting us be part of your journey. "
Profile photo of Marlena Haak

Marlena Haak

March 11, 2025

5  out of  5
rating by Marlena Haak
"David Abraham was very helpful and patient with everything. Highly recommend"
We responded:
"Finding the right coverage is important, and we’re so glad we could help you with that, Marlena! Thanks for your trust—we’re always here for you. "
Profile photo of Laura Bertsch

Laura Bertsch

March 11, 2025

5  out of  5
rating by Laura Bertsch
"Gavin got my mother in law set up with renter’s insurance. It was super easy and Gavin was very helpful. Thank you!"
We responded:
"Thanks, Laura, for your great feedback! We're glad Gavin made the process easy for your mother-in-law. Your satisfaction means a lot to us. If you need anything else, just let us know!"
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kailei trykowski

March 10, 2025

5  out of  5
rating by kailei trykowski
"Very helpful and kind service- thanks!"
We responded:
"Thank you, Kailei, for your kind review! We're thrilled you found our service helpful. Your feedback inspires us to keep delivering great service. If you need anything else, just let us know!"
Profile photo of Dan Breitsprecher

Dan Breitsprecher

March 10, 2025

5  out of  5
rating by Dan Breitsprecher
"Great help and great customer service"
We responded:
"Dan, your trust and support mean a lot to us! We love our work, and we're happy we could help make your insurance experience a good one!"
Profile photo of Rhonda Nickolas

Rhonda Nickolas

March 10, 2025

5  out of  5
rating by Rhonda Nickolas
"Carson was very patient and helpful, made switching our home and auto insurance very easy and understandable. She also has us saving money, with better coverage plans! Thanks:)"
We responded:
"Thank you, Rhonda, for your wonderful review! We're thrilled to hear that Carson made the process smooth and helped you save money with better coverage. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again!"
Profile photo of Joshua Tilley

Joshua Tilley

March 8, 2025

5  out of  5
rating by Joshua Tilley
"This is my new insurance company. Ask for Gavin. Good man."
We responded:
"Thanks, Joshua, for your wonderful review! We're glad to hear about your great experience with Gavin. We appreciate your feedback and are happy to have you in our insurance family. If you need anything, just reach out!"
Profile photo of Matthew Maurer

Matthew Maurer

March 7, 2025

5  out of  5
rating by Matthew Maurer
"Very helpful and thorough! Made switching as easy as could be! Highly recommend! Saved over 1k by switching to State Farm!"
We responded:
"Matthew, we value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
Profile photo of Sefika Mrzljak

Sefika Mrzljak

March 5, 2025

5  out of  5
rating by Sefika Mrzljak
"I had great experience with David Abraham"
We responded:
"Thank you, Sefika, for your nice review! We're happy to hear you had a great experience with David Abraham. Your feedback motivates us to keep giving good service."
Profile photo of Dakota Goodman

Dakota Goodman

March 5, 2025

5  out of  5
rating by Dakota Goodman
"Worked with Carson she was awesome to work with got me a policy that I couldn't say no to thanks again"
We responded:
"Dakota, we are so grateful for your kind words! Providing professional, friendly, and helpful service is our priority, and we’re so happy to hear we met your expectations! "