Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Z Z

Z Z

October 7, 2024

5  out of  5
rating by Z Z
"Gavin has been super helpful and helped us save money on insurance! Thank you and your office!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Gavin was able to assist you and help you save on your insurance."
Profile photo of Patrick O'Connor

Patrick O'Connor

October 1, 2024

5  out of  5
rating by Patrick O'Connor
"Hunter ! Thanks !"
We responded:
"Thank you, Patrick! We're thrilled to hear that Hunter was able to assist you. Your satisfaction is our top priority."
Profile photo of carolyn speth

carolyn speth

September 30, 2024

5  out of  5
rating by carolyn speth
"Chad was exceptionally helpful in finding me a new home/vehicle policy that is a big savings for me. Answered all my questions. Would highly recommend Chad as an agent."
We responded:
"Thank you, Carolyn, for your kind words and recommendation. We're thrilled to hear that our team was able to assist you in finding a policy that offers significant savings."
Profile photo of Isaac Nichols

Isaac Nichols

September 27, 2024

5  out of  5
rating by Isaac Nichols
"Helpful service and timely responses"
We responded:
"Thank you, Isaac, for your kind words and excellent rating! We're delighted to hear that you found our service helpful and our responses timely. Your satisfaction is our top priority, and we appreciate your trust in us."
Profile photo of Karen Kelly

Karen Kelly

September 26, 2024

5  out of  5
rating by Karen Kelly
"We worked with Hunter Parker to switch our home and car insurance, he was very knowledgeable and it was very quick. He was fantastic to work with, super happy with our decision to switch."
We responded:
"Thank you, Karen! We're thrilled to hear that Hunter provided you with excellent service and made the switch to our insurance seamless. Your satisfaction is our priority, and we're delighted you chose us for your home and car insurance needs."
Profile photo of A.

A.

September 26, 2024

5  out of  5
rating by A.
"Appreciate all of the help provided by Burtch's office over the years! Gustavo Gaytan was very professional and excellent to work with in setting up our new homeowners policy! Thank you!"
We responded:
"Thank you for your kind words and continued trust in our office. We're thrilled to hear that Gustavo provided excellent service in setting up your new homeowners policy. Your satisfaction is our priority!"
Profile photo of Elizabeth Alatorre

Elizabeth Alatorre

September 24, 2024

5  out of  5
rating by Elizabeth Alatorre
"Hunter from State Farm did an amazing job finding me the best deal for my car insurance as well as helping me get a quote for my younger brother. He was very patient and broke things down for me as I juggled my first time getting car insurance. It was an overall easy experience to work with Hunter, thank you!"
We responded:
"Thank you, Elizabeth, for your kind words! We're thrilled to hear that Hunter provided you with excellent service and made your first car insurance experience smooth. Your satisfaction is our priority."
Profile photo of Sarah Trover

Sarah Trover

September 23, 2024

5  out of  5
rating by Sarah Trover
"Adulting sucks. Signing up for home and auto insurance wasn’t. Literally 15 minutes and I was saving hundreds. Yes, I know this sounds like a commercial but it was easier to get insurance today than it was to switch my laundry!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that your home and auto insurance experience with us was quick and easy."
Profile photo of Kim M

Kim M

September 20, 2024

5  out of  5
rating by Kim M
"Hunter Parker is my account representative and he is patient and always answers all my questions. He is very acknowledgable on the different products."
We responded:
"Thank you, Kim, for your kind words about Hunter. We're delighted to hear that he has been patient and knowledgeable in assisting you. Your satisfaction is our priority, and we appreciate your trust in our services."
Profile photo of Laura Watts

Laura Watts

September 18, 2024

5  out of  5
rating by Laura Watts
"Hunter helped me get set up for auto insurance. He was great to work with and made the process very easy. He explained everything I was paying for before charging me and walked me through the entire process. I feel like I got a better plan while saving money. Thank you so much!"
We responded:
"Thank you, Laura! We're thrilled to hear that Hunter made your experience seamless and informative. It's wonderful to know you feel confident in your new plan and are saving money. We appreciate your trust in us!"
Profile photo of Michelle Healy

Michelle Healy

September 12, 2024

5  out of  5
rating by Michelle Healy
"Great customer service from Gavin and great rates! Couldn't be happier!"
We responded:
"Thank you, Michelle! We're thrilled to hear about your positive experience with Gavin and that you're happy with our rates. Your satisfaction is our top priority, and we appreciate your kind words."
Profile photo of Frank Harris

Frank Harris

September 12, 2024

5  out of  5
rating by Frank Harris
"Gavin helped me out with my home and car insurance when I was buying a new house. I had already had a policy in place and I told him we were set when I answered the phone. Thankfully, I let him say his piece and found out he was saving me a bunch of money compared to the policy I already had. Then he asked me if I was interested in switching car insurance companies too, which I had no interest in doing but I figured why not, he’s already saving me so much money on the home coverage, let’s see what else he can do. For the same exact coverage I had, he was saving me over $100 a month to cover both of my vehicles. Outside of the savings and such, Gavin has been super helpful and communicative during my home buying process and making sure the he and the mortgage company has everything the other needs. He’s been great at following up too, calls every time he says he’s gonna call. I even changed his contact in my phone from “State Farm Insurance Dude” to “Gavin”. 10/10 would recommend!"
We responded:
"Thank you, Frank, for sharing your positive experience with Gavin. We're thrilled to hear about the savings and exceptional service you received during your home buying process. Your recommendation means a lot to us!"
Profile photo of akalanka ekanayake

akalanka ekanayake

September 6, 2024

5  out of  5
rating by akalanka ekanayake
"Gavin helped me to gen an insurance today. It was an efficient professional process. Recommended for anyone."
We responded:
"Thank you for your kind words! We're delighted to hear that Gavin provided you with efficient and professional service. Your recommendation means a lot to us."
Profile photo of greg mertz

greg mertz

September 5, 2024

5  out of  5
rating by greg mertz
"Please give HALLIE 5 STARS as she has excellent communication skills with the customer and you are lucky to have her as an employee. Sincerely Gregory Mertz"
Profile photo of Cara Meyer

Cara Meyer

August 28, 2024

5  out of  5
rating by Cara Meyer
"Hunter was very helpful in answering all my questions about a new policy."
We responded:
"Thank you, Cara, for your kind words! We're delighted to hear that Hunter was able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in our services."
Profile photo of Rajesh Kolluru

Rajesh Kolluru

August 16, 2024

5  out of  5
rating by Rajesh Kolluru
"I was new and doesn’t have any idea on taking what type of insurance. Jack explained me every detail clearly over phone. He made me comfortable and given enough time explaining all the package covers. After checking with other insurance companies, I felt state farm is more suitable for everyone needs with low premium rates."
We responded:
"Thank you, Rajesh, for your kind words. We're delighted to hear that Jack was able to assist you so effectively. We're committed to providing clear and comprehensive service, and it's great to know you found the right fit with State Farm."
Profile photo of Sarah Staples

Sarah Staples

August 16, 2024

5  out of  5
rating by Sarah Staples
"Gavin was great and informative. Help me decide the best way to go for insurance with my home and answered all my questions. Would recommend to anyone."
We responded:
"Thank you, Sarah, for your kind words! We're thrilled to hear that Gavin provided you with the information you needed and helped you make the best decision for your home insurance. Your recommendation means a lot to us!"
Profile photo of Jared Simons

Jared Simons

August 15, 2024

5  out of  5
rating by Jared Simons
"Excellent customer service and was very helpful with all my questions."
We responded:
"Thank you, Jared, for your kind words and 5-star rating! We're delighted to hear that you found our customer service excellent and helpful. Your satisfaction is our top priority, and we appreciate your feedback."
Profile photo of Pete Martin

Pete Martin

August 15, 2024

5  out of  5
rating by Pete Martin
"David was very fast and helpful. We left State Farm for a while but ended up coming back because we like having a local service agent."
We responded:
"Thank you, Pete! We're thrilled to have you back and are glad to hear David provided fast and helpful service. Your support of local service means a lot to us."
Profile photo of Raleigh Darnell

Raleigh Darnell

August 14, 2024

5  out of  5
rating by Raleigh Darnell
"Service was amazing! I appreciate them going over plans with me in detail. They know how to be people centered and keep their clients’ best interests at heart."
We responded:
"Thank you, Raleigh, for your kind words! We're thrilled to hear that you appreciated the detailed explanations and our client-centered approach. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us!"
Profile photo of Sue Milligan

Sue Milligan

August 14, 2024

5  out of  5
rating by Sue Milligan
"Gavin is terrific: knowledgeable, professional, and friendly. He helped us make the best decisions for our needs."
We responded:
"Thank you for your kind words about Gavin. We're thrilled to hear that he provided knowledgeable, professional, and friendly service. Your satisfaction is our top priority, and we're glad we could assist you in making the best decisions for your needs."
Profile photo of Justin Scroggins

Justin Scroggins

August 13, 2024

5  out of  5
rating by Justin Scroggins
"Punctual. Professional. Friendly. Only good words."
We responded:
"Thank you, Justin, for your kind words and positive review! We're delighted to hear that you found our service punctual, professional, and friendly."
Profile photo of Peyton Morrison

Peyton Morrison

August 12, 2024

5  out of  5
rating by Peyton Morrison
"Absolutely amazing! David especially was a great help! He was patient and had no problem explaining all the different options."
We responded:
"Thank you, Peyton! We're thrilled to hear about your positive experience with David. Our team takes pride in providing clear and patient service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
Profile photo of tee berg

tee berg

August 11, 2024

5  out of  5
rating by tee berg
"Gustavo was super helpful in helping us make adjustments to our home & auto coverage. Easy-peasy."
We responded:
"Thank you, Tee, for your kind words! We're delighted to hear that Gustavo was able to assist you with your home and auto coverage adjustments. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of gennaro connors

gennaro connors

August 8, 2024

5  out of  5
rating by gennaro connors
"Moved from North Carolina, David made it quick and easy to get my home and car insurance. Super happy with the whole experience."
We responded:
"Thank you, Gennaro! We're thrilled to hear that David made your transition smooth and easy. Welcome to the area, and we're glad to have you as part of our State Farm family."