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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Oba

Oba

November 26, 2024

5  out of  5
rating by Oba
"John from Statefarm is a fantastic salesman and great conversationalist. Statefarm made a great hire. Happy to be have this office as my provider."
We responded:
"We're thrilled to hear that John has made such a positive impression. We're proud to have him on our team and are delighted to be your insurance provider."
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Rodger Palmer

November 23, 2024

5  out of  5
rating by Rodger Palmer
"I worked with John for our insurance needs. He was extremely knowledgeable and had us set up in no time with exactly what we needed. It was effective, efficient and economical. Couldn't ask for better service."
We responded:
"Thank you, Rodger, for your kind words! We're thrilled to hear that John provided you with knowledgeable and efficient service. Your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs."
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Jan Thompson

November 21, 2024

5  out of  5
rating by Jan Thompson
"Hunter was so clear explaining this A+"
We responded:
"Thank you, Jan, for your kind words! We're delighted to hear that Hunter provided clear explanations and that you had a positive experience with our agency."
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Lurena White

November 21, 2024

5  out of  5
rating by Lurena White
"Gavin was of great assistance to me and my family. He quoted homeowners insurance and car insurance for me and my son that was much less than my previous insurance provider."
We responded:
"Thank you, Lurena, for your kind words! We're thrilled to hear that Gavin was able to assist you and your family with your homeowners and car insurance needs. We appreciate your trust in us and look forward to continuing to serve you."
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Tom Zweifel

November 20, 2024

5  out of  5
rating by Tom Zweifel
"Everything John said was understandable and direct . I was very pleased with him !"
We responded:
"Thank you, Tom, for your kind words! We're delighted to hear that John provided clear and direct assistance. Your satisfaction is our priority, and we appreciate your feedback."
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Harshan Kumar

November 19, 2024

5  out of  5
rating by Harshan Kumar
"Good response and kind suggestion"
We responded:
"Thank you for your kind words and the 5-star rating! We're delighted to hear that you appreciated our response and suggestions. Your feedback motivates us to continue providing excellent service."
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Edwin Gehy

November 18, 2024

5  out of  5
rating by Edwin Gehy
"I had an exceptional experience with Gavin Krahmer. Their professionalism and dedication were evident from the start. They went above and beyond to ensure all my needs were met, providing clear and helpful communication throughout the process. Their expertise and attention to detail made a significant difference, and I couldn't be happier with the results. I highly recommend Gavin Krahmer for anyone looking for top-notch service!"
We responded:
"Thank you, Edwin, for your kind words about Gavin. We're thrilled to hear about your exceptional experience and appreciate your recommendation. Your satisfaction is our priority, and we're glad Gavin's professionalism and dedication made a significant difference for you."
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Chase Black

November 15, 2024

5  out of  5
rating by Chase Black
"Great Guy, didn’t push unwanted policies upon me, got me what I wanted and needed, was very simple and thorough."
We responded:
"Thank you, Chase! We're thrilled to hear you had a positive experience. Providing you with the right coverage without any pressure is our goal. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Isaac Martinez

November 13, 2024

5  out of  5
rating by Isaac Martinez
"I recently had the pleasure of working with Gustavo Gaytan at State Farm, and I cannot say enough about the exceptional customer service he provided. From our very first interaction, it was clear that Gustavo is incredibly knowledgeable about insurance products and genuinely cares about his clients. Gustavo took the time to thoroughly explain my options and answer all of my questions, making the entire process seamless and stress-free. His attentiveness and willingness to go above and beyond truly set him apart. I felt valued as a customer and appreciated his transparency in helping me understand my coverage needs. Thanks to Gustavo’s excellent service, I made the switch to State Farm, and I couldn’t be happier! Their motto, "Like a good neighbor, State Farm is there," perfectly encapsulates my experience with Gustavo and the team. I feel confident knowing I have a reliable agent who will be there for me every step of the way. If you’re looking for an insurance agent who combines expertise with outstanding customer care, I highly recommend reaching out to Gustavo Gaytan. Thank you, Gustavo, for making this transition so positive! Recientemente tuve el placer de trabajar con Gustavo Gaytan en State Farm, y no puedo decir lo suficiente sobre el excepcional servicio al cliente que brindó. Desde nuestra primera interacción, quedó claro que Gustavo está increíblemente bien informado sobre los productos de seguros y realmente se preocupa por sus clientes. Gustavo se tomó el tiempo de explicar a fondo mis opciones y responder a todas mis preguntas, haciendo que todo el proceso fuera fluido y sin estrés. Su atención y voluntad de ir más allá realmente lo diferenciaron. Me sentí valorado como cliente y aprecié su transparencia para ayudarme a entender mis necesidades de cobertura. Gracias al excelente servicio de Gustavo, me cambié a State Farm, ¡y no podría estar más feliz! Su lema, "Como un buen vecino, State Farm está ahí", resume perfectamente mi experiencia con Gustavo y el equipo. Me siento seguro sabiendo que tengo un agente confiable que estará ahí para mí en cada paso del camino. Si está buscando un agente de seguros que combine experiencia con una excelente atención al cliente, le recomiendo encarecidamente que se ponga en contacto con Gustavo Gaytan. ¡Gracias, Gustavo, por hacer que esta transición sea tan positiva!"
We responded:
"Thank you, Isaac, for your glowing review! We're thrilled to hear about your positive experience with Gustavo. Your satisfaction is our top priority, and we're glad Gustavo could provide the exceptional service you deserve. Welcome to the State Farm family!"
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John Wirtz

November 12, 2024

5  out of  5
rating by John Wirtz
"This is from Amy and John Wirtz. I have been with Chad Burtch State Farm for almost 30 years. Their service is fantastic and really the group feels like family. I have been working with Gustavo for a while now and he is so friendly and helpful. He has helped me on a number of different issues and is so prompt and it really feels like he cares for us. I can't thank them enough for their service through the years."
We responded:
"Thank you, Amy and John, for your kind words and loyalty over the past 30 years. We're thrilled to hear that Gustavo and our team have made you feel like family. Your appreciation means the world to us."
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Donna Moore

November 4, 2024

5  out of  5
rating by Donna Moore
"I was over paying for my car insurance so I spoke with John at State Farm and found I could get much better coverage for much less. I was impressed with the time he took to find just the right policy. I highly recommend giving him a call for great insurance coverage."
We responded:
"Thank you, Donna, for your kind words! We're thrilled to hear that John was able to help you find better car coverage at a lower cost."
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Megan Waltz

October 30, 2024

5  out of  5
rating by Megan Waltz
"John walked us through the steps of getting our insurance changed to State Farm after we experienced a significant and unexpected increase in our rates with another company. He was very thoughtful and patient in answering all of our questions. Highly recommend connecting with him if you are looking to make changes or need a new policy."
We responded:
"Thank you, Megan, for sharing your positive experience with John. We're delighted to hear he provided thoughtful and patient assistance. Your recommendation means a lot to us."
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Lily

October 29, 2024

5  out of  5
rating by Lily
"John was amazing! Super friendly and helpful. This is my first time signing onto a policy without my parents help, so he was very helpful and gave good explanations to what I was signing up for. Ended up getting a great policy and rate. Could not recommend enough!!"
We responded:
"Thank you, Lily! We're thrilled to hear that John provided you with excellent service and clear explanations. It's great to know you found a policy and rate that work for you. We appreciate your recommendation!"
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The FAMILY

October 29, 2024

5  out of  5
rating by The FAMILY
"I had the pleasure of working with Gavin Krahmer. Straight to the point and a smooth process, appreciate the side convo while he kept it very professional."
We responded:
"Thank you for your kind words! We're delighted to hear that Gavin provided a smooth and professional experience while making the process enjoyable. Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs."
Profile photo of Megan Sassatelli

Megan Sassatelli

October 28, 2024

1  out of  5
rating by Megan Sassatelli
"If you like pushy, aggressive, and condescending agents then I guess this is the company for you. I reached out to State Farm early October just looking for home quotes for my new home. I was connected with Gavin and pretty instantly was turned off by his condensending tone and aggressive desire to make a sale right then and there. I made it pretty clear from the beginning that I would not be agreeing to a policy on the first phone call, I wanted to do my due diligence as a homeowner and gather multiple quotes from multiple companies but I felt like Gavin wasn't even going to give me a chance to do that. I did eventually find a policy with another company that better fit my needs and when Gavin reached out to check back in, I politely let him know that fact. Continuing to call/email and try to find out what company I'm with is not okay in my opinion and not a good way to make a sale. I also don't appreciate the tactic of calling me back-to-back within the span of 1 minute because I didn't answer the first phone call. All-in-all, this experience put me off from ever wanting to work with State Farm again."
We responded:
"Megan, we take your feedback on our agency and State Farm very seriously. We apologize for your experience, and we will review this situation internally to ensure the highest quality of service for our customers in the future. Please reach out to us directly if there is anything that we can further assist you with. Thank you."
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Katherine Tully

October 28, 2024

5  out of  5
rating by Katherine Tully
"David was fantastic to work with. He was patient on the phone well I gathered everything he needed. Was very knowledgeable. He was a breath of fresh air in dealing with insurance. He managed to save me over 1K!"
We responded:
"Thank you, Katherine! We're thrilled to hear that David provided such excellent service and could help you save significantly. Your kind words and satisfaction mean a lot to us. We look forward to continuing to meet your insurance needs."
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Keith Traylor

October 27, 2024

5  out of  5
rating by Keith Traylor
"Great customer service and they saved me 30% monthly on my insurance. Definitely recommend!"
We responded:
"Thank you, Keith! We're thrilled to hear about your positive experience and the savings you've achieved. Your recommendation means a lot to us."
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Jacob Blount

October 24, 2024

5  out of  5
rating by Jacob Blount
"This insurance company has great policies and really affordable prices. I would recommend anybody looking for a good deal."
We responded:
"Thank you, Jacob, for your kind words and recommendation! We're thrilled to hear that you find our policies and prices satisfactory. Your support means a lot to us."
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Matt Miller

October 24, 2024

5  out of  5
rating by Matt Miller
"I called the office needing liability auto insurance, and Hunter provided exceptional service. He helped me find exactly what I was looking for. The process was convenient, easy, and I left feeling confident in my decision."
We responded:
"Thank you, Matt, for your kind words! We're thrilled to hear that Hunter provided exceptional service and made the process convenient for you. Your confidence in your decision means a lot to us. We appreciate your trust in our agency!"
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Josie Zeller

October 23, 2024

5  out of  5
rating by Josie Zeller
"Hunter was very helpful and nice, Definitely recommend him!"
We responded:
"Thank you, Josie, for your kind words and recommendation! We're thrilled to hear that Hunter provided you with excellent service."
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loren lopez

October 22, 2024

5  out of  5
rating by loren lopez
"I had a really good easy going experience with Gustavo. I had been searching around for the best deal on insurance for my cars and he got me an affordable quote right away. Really good experience in my opinion would recommend"
We responded:
"Thank you, Loren! We're thrilled to hear that Gustavo provided you with a smooth and efficient experience. Your recommendation means a lot to us."
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Jessi Riggs

October 21, 2024

4  out of  5
rating by Jessi Riggs
"John helped us along with the process of home owners insurance. Was a great help and honest."
We responded:
"Thank you, Jessi, for your kind words about John. We're glad to hear he was helpful and honest during your homeowners insurance process. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Shannon Zetterlund

October 21, 2024

5  out of  5
rating by Shannon Zetterlund
"I worked with John from this office and WOW! Changing insurance is just NOT FUN. I kept putting ot off.....But, I'm not even kidding, John made this process great. It was fast, easy, and efficient. Best of all, he listened to me and cared about what I wanted. This process has been wonderful and I'm really happy that I went with State Farm. Thank you, John!"
We responded:
"Thank you, Shannon! We're thrilled to hear John made your experience seamless and enjoyable. Your satisfaction is our priority, and we're glad you chose State Farm. We appreciate your kind words and look forward to continuing to serve your insurance needs."
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Justin Aspengren

October 18, 2024

5  out of  5
rating by Justin Aspengren
"Worked with John Kubrak when buying a new car he was easy to work with. Awesome guy, fast, exceptional service."
We responded:
"Thank you, Justin, for your kind words! We're thrilled to hear that John provided you with exceptional service during your car purchase. Your satisfaction is our priority, and we appreciate your feedback."
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Adam Folkers

October 17, 2024

5  out of  5
rating by Adam Folkers
"I got my quotes and coverage through John. He was easy to talk to and helped me choose the policies that best fit my needs. Best prices for now. Not a pushy salesman. It was a good experience."
We responded:
"Thank you, Adam, for sharing your positive experience with John. We're delighted to hear he provided helpful and pressure-free service. Your satisfaction with our quotes and coverage is our priority. We appreciate your trust in us!"